Phones (VoIP)
4 guides in this category.
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Desk phone is dead or shows No Service
Bring a Yealink phone back online — no display, no dial tone, or a No Service message — and keep taking calls while you do.
- yealink
- gotoconnect
- voip
- no service
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Calls are choppy, robotic, echoing, or dropping
Diagnose bad call audio on GoTo Connect — what causes choppiness, echo, and one-way audio, and what to record so we can fix it.
- call quality
- gotoconnect
- voip
- audio
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Setting up and checking voicemail
Record your greeting, check messages from your desk phone, mobile, or email, and reset a forgotten voicemail access code.
- voicemail
- gotoconnect
- yealink
- greeting
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Call forwarding, ring groups, and after-hours routing
Forward your extension, understand how ring groups and business hours work, and get calls covered properly when you are out.
- call forwarding
- gotoconnect
- ring group
- after hours