Passwords & Accounts
3 guides in this category.
-
Locked out of Microsoft 365 or your MFA prompt never arrives
What to do when Microsoft 365 asks for a verification code you cannot get to — new phone, lost phone, no signal, or an approval that never shows up.
- microsoft 365
- mfa
- authenticator
- lockout
-
Your password expired, or you need to change it
How to change your work password so it sticks everywhere — Windows, Outlook, your phone, and Microsoft 365 — without locking yourself out.
- password
- windows
- microsoft 365
-
Suspicious sign-in alert, or you think your account was compromised
What to do the moment you suspect someone else has your work account — the immediate steps that limit the damage, and what to leave to us.
- security
- compromise
- phishing
- incident